Returns & Exchanges
At Growth Express, we stand by the quality of our products and offer a 30-day return policy to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship to Growth Express
Attach the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.